{"id":1433,"date":"2026-04-16T12:19:59","date_gmt":"2026-04-16T10:19:59","guid":{"rendered":"https:\/\/www.weihnachten-an-der-spree.de\/?page_id=1433"},"modified":"2026-07-19T21:19:18","modified_gmt":"2026-07-19T19:19:18","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.weihnachten-an-der-spree.de\/en\/agb\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"

and taking part in \u201eChristmas on the Spree\u201c<\/strong> (Spreespeicher Event GmbH)<\/p>\n\n\n\n

\u00a7 1 Scope<\/strong><\/h2>\n\n\n\n

These General Terms and Conditions (GTC) apply to the supply of products and services (hereinafter collectively referred to as \u201eProducts\u201c) by Spreespeicher Event GmbH (hereinafter \u201eSpreespeicher\u201c), which may be ordered via Spreespeicher\u2019s relevant online shop, as well as to the related legal relationships between customers or those interested in the respective offer (hereinafter collectively referred to as \u201ecustomers\u201c) and Spreespeicher. Insofar as the customer is a trader within the meaning of Section 14 of the German Civil Code (BGB), these General Terms and Conditions shall apply to the entire business relationship with the customer in relation to this offer and, to that extent, also to future legal relationships with that customer, even if Spreespeicher does not again draw attention to the applicability of these General Terms and Conditions.<\/p>\n\n\n\n

Spreespeicher provides its services in connection with the above offer exclusively on the basis of these GTC. Agreements that deviate from the provisions of these GTC must be recorded in writing. Any deviating terms and conditions of the customer are only included in the legal relationship with the customer insofar as Spreespeicher agrees to this in writing. In all other respects, deviating general terms and conditions of the customer are not binding for Spreespeicher, even if Spreespeicher does not expressly object to their validity or inclusion or the customer declares that he only wishes to conclude or execute a contract subject to his general terms and conditions.<\/p>\n\n\n\n

For events organised by third parties for which Spreespeicher offers tickets for sale, or for participation in such events, the respective organiser\u2019s own terms and conditions may apply. Insofar as the terms and conditions of an organiser of such an event conflict with the provisions of these General Terms and Conditions, the provisions of these General Terms and Conditions shall take precedence. This does not apply to \u201eChristmas on the Spree\u201c, as Spreespeicher is the organiser of this event itself (see Section 2(2)).<\/p>\n\n\n\n

\u00a7 2 Conclusion of contract, contractual partners, contract language<\/strong><\/h2>\n\n\n\n

The product offers are non-binding in that they merely constitute an invitation to the customer to make an offer to Spreespeicher, by placing an order, to conclude a contract for the purchase of the ordered product. The customer places a binding order and thereby makes a binding offer to Spreespeicher in the aforementioned sense by clicking the \u201eBuy\u201c button (or any other button clearly labelled in accordance with statutory requirements) to complete the ordering process. Upon receipt of the customer\u2019s order by Spreespeicher, the customer will receive an automatically generated and dispatched email confirming receipt of their order. Such a confirmation of receipt does not yet constitute acceptance of the customer\u2019s offer made with the order. Acceptance of a customer\u2019s offer takes place either by means of an express declaration by Spreespeicher to the customer or upon commencement of delivery of the relevant product by Spreespeicher to the customer. If the product ordered is a ticket for an event (hereinafter simply \u201cticket\u201c), delivery in this sense shall be deemed to have taken place upon Spreespeicher sending the relevant transaction or order number to the customer.<\/p>\n\n\n\n

Spreespeicher is the organiser of \u201eChristmas on the Spree\u201c. Upon purchase of a ticket, the contract for participation in \u201eChristmas on the Spree\u201c is formed directly between the customer and Spreespeicher.<\/p>\n\n\n\n

The contract language is exclusively German.<\/p>\n\n\n\n

\u00a7 3 Prices, payment<\/strong><\/h2>\n\n\n\n

The prices stated in the product presentation and the order process include statutory VAT. The prices for tickets may exceed the prices printed on the tickets. Any shipping costs and any fees incurred in addition to the ticket price will be shown separately in the shopping basket and in the order summary before the order is finalised.<\/p>\n\n\n\n

The customer will be informed about the payment options available to the customer in relation to their order as part of the product offer and the order process. For the payment methods credit card, giropay, Sofort\u00fcberweisung, paydirekt and SEPA direct debit, the total price of the order, including any fees and shipping costs incurred, is due for payment immediately upon conclusion of the contract. In the case of payment in advance, the total price must be transferred in full to the account specified by Spreespeicher within ten (10) days, unless the customer is notified of a different date. In the case of payment by credit card, the total price of the order is reserved on the customer's credit card when the order is placed (\u201eauthorisation\u201c); the credit card account is actually debited when the ordered products are delivered to the customer. If the customer selects the SEPA direct debit payment method, Spreespeicher reserves the right to obtain a credit check from SCHUFA Holding AG (Kormoranweg 5, 65201 Wiesbaden; hereinafter referred to as \u201eSCHUFA\u201c) as part of the relevant contractual relationship with the customer. Depending on the result of such a check, Spreespeicher further reserves the right not to accept the processing of the order using the direct debit payment method; the option of using other payment methods remains unaffected by this.<\/p>\n\n\n\n

Note: Terms of payment for exclusive events<\/p>\n\n\n\n

If a customer \u2013 particularly a business \u2013 \u201eChristmas on the Spree\u201c exclusively for one or more dates, so that the event on those dates takes place solely for the participants invited by that customer (exclusive event), the following payment terms shall apply, notwithstanding the provisions of this Section 3 set out above: The agreed total price is payable in three instalments: 30 % upon conclusion of the contract, 50 % 30 calendar days before the agreed event date, and the remaining 20 % following the event upon receipt of the final invoice. The details shall be agreed separately in the relevant contract for the exclusive event.<\/p>\n\n\n\n

\u00a7 4 Reservation of title\/rights, offsetting<\/strong><\/h2>\n\n\n\n

If the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB) (see Section IV. above), Spreespeicher retains ownership of the purchased item until the total price owed for it has been paid in full. In the case of personalised tickets, the transfer of the right arising from the ticket to participate in or attend the event in question is subject to the condition of full payment of the total amount owed for the ticket.<\/p>\n\n\n\n

If the customer is an entrepreneur within the meaning of \u00a7 14 BGB, Spreespeicher retains ownership of the purchased item until all outstanding claims that Spreespeicher is entitled to from the business relationship with the customer have been settled. In the case of personalised tickets, the transfer of the right arising from the ticket to participate in or attend the event in question is subject to the settlement of all outstanding claims to which Spreespeicher is entitled from the business relationship with the customer.<\/p>\n\n\n\n

The security rights to which Spreespeicher is entitled under the above provisions are transferable to third parties.<\/p>\n\n\n\n

The Customer may only offset claims of Spreespeicher with his own claims if his claims are undisputed or have been legally established. This only does not apply if the Customer's claims are payment claims to which the Customer is entitled on the basis of the same contract on the basis of which Spreespeicher asserts claims against the Customer as a result of a defect in the services provided by Spreespeicher for which Spreespeicher is responsible.<\/p>\n\n\n\n

\u00a7 5 Special conditions and cancellation provisions for tickets and their orders<\/strong><\/h2>\n\n\n\n

A ticket for \u201eChristmas on the Spree\u201c entitles the holder to attend during a specific booked time slot (Christmas market 17:00\u201322:00 or indoor Christmas dinner 17:30\u201322:30).<\/p>\n\n\n\n

In accordance with Section 312g (2) No. 9 BGB, there is no right of cancellation for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision of services. As our events take place on fixed dates, the right of cancellation is excluded.<\/p>\n\n\n\n

The use of tickets for advertising or marketing purposes (e.g. as prizes for commercial competitions or other prize draws) and the resale of tickets in the areas of the event venue covered by the organiser's domiciliary rights are only permitted with the prior consent of the organiser of the event in question.<\/p>\n\n\n\n

If the customer violates special conditions for the purchase or use of a ticket, which were pointed out to him before placing his order, in particular in the context of the relevant offer in the online shop (e.g. limitation of the number of tickets per customer, prohibition of resale, etc.), or if the customer undertakes to circumvent such conditions (e.g. by using several user profiles and the like), Spreespeicher is entitled to unilaterally cancel the affected order, even if the customer has already been provided with a transaction\/order number for this order, i.e. unilaterally. Spreespeicher is entitled to unilaterally cancel the order in question, even if the customer has already been provided with a transaction\/order number for this order, i.e. to unilaterally withdraw from the contract for the customer's order in question. Such a \u201ecancellation\u201c can also be declared implicitly by Spreespeicher by refunding the payments made by the customer for the order in question. Spreespeicher's right of cancellation is subject to the provisions of \u00a7\u00a7 346 ff. BGB apply to the exclusion of those of \u00a7 350 BGB.<\/p>\n\n\n\n

Sub-areas subject to authorisation<\/strong><\/p>\n\n\n\n

Individual elements of the event, in particular VIP areas, floating pontoons or heated marquees, are subject to official authorisation (e.g. by the Berlin Senate or district authorities), over the granting of which the organiser has no influence. If such an official authorisation is not granted or is revoked, the organiser is entitled to cancel the relevant event components and associated ticket categories (e.g. VIP tickets). In this case, a full or pro-rata refund of the respective ticket price will be provided. Any further claims \u2013 in particular claims for damages or reimbursement of travel and accommodation costs \u2013 are excluded.<\/p>\n\n\n\n

Cancellation of individual opening days due to weather warnings<\/strong><\/p>\n\n\n\n

The organiser reserves the right to cancel individual days of the event, either in full or in part, in the event of official severe weather warnings or weather-related hazards (e.g. storms, black ice, heavy rain), provided that the safety of guests or staff cannot be guaranteed. In this case, a full refund of the ticket price for the affected day will be provided. In this instance too, any further liability \u2013 in particular for consequential damages or reimbursement of travel or accommodation costs \u2013 is excluded.<\/p>\n\n\n\n

\u00a7 6 Warranty<\/strong><\/h2>\n\n\n\n

The limitation period for warranty claims is one year. This does not apply to claims to which the customer is entitled due to damages resulting from injury to life, body or health or from the breach of a contractual obligation, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer may regularly rely (so-called \u201eessential contractual obligation\u201c or also \u201ecardinal obligation\u201c), as well as not for claims due to damages caused intentionally or through gross negligence or fraudulently concealed defects.<\/p>\n\n\n\n

If the customer is an entrepreneur, the inspection and complaint obligations pursuant to \u00a7 377 of the German Commercial Code (HGB) shall apply to him.<\/p>\n\n\n\n

\u00a7 7 Liability<\/strong><\/h2>\n\n\n\n

Spreespeicher is liable without limitation under the Product Liability Act, for damages caused intentionally or by gross negligence, for fraudulently concealed defects, for damages incurred by the customer from the breach of an assumed guarantee and for damages resulting from injury to life, limb or health.<\/p>\n\n\n\n

In cases of simple negligence, Spreespeicher is liable, except in the cases described in the preceding paragraph, only to the extent that an essential contractual obligation (see above under VIII., 1.) has been violated; in these cases, however, the liability of Spreespeicher is limited to the amount of damages foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected:<\/p>\n\n\n\n

Spreespeicher is not responsible for the accuracy, completeness and timeliness of the information and details provided to Spreespeicher by third party organisers; this only applies if Spreespeicher was aware of the inaccuracy or incompleteness of the information or details in question.<\/p>\n\n\n\n

The above liability regulations apply equally in favour of the employees, organs and vicarious agents of Spreespeicher.<\/p>\n\n\n\n

\u00a7 8 Applicable law, place of performance, jurisdiction, consumer arbitration board<\/strong><\/h2>\n\n\n\n

The entire legal relationship between Spreespeicher and the customer, and any legal disputes arising out of or in connection with this relationship, shall be governed exclusively by the law of the Federal Republic of Germany. This shall not apply to the extent that consumers whose habitual residence is in a Member State of the European Union outside the Federal Republic of Germany may always also rely on the consumer protection provisions of their country of residence.<\/p>\n\n\n\n

If the customer is an entrepreneur within the meaning of \u00a7 14 BGB, the sole place of fulfilment for delivery, performance and payment is the registered office of Spreespeicher.<\/p>\n\n\n\n

If the customer is a trader or is not resident in Germany, the exclusive place of jurisdiction for all legal disputes arising out of or in connection with the legal relationship between the customer and Spreespeicher shall be Berlin.<\/p>\n\n\n\n

From 15 February 2016, the European Commission will provide a platform for online dispute resolution here. Spreespeicher is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n\n\n\n

As at 17 July 2026<\/p>","protected":false},"excerpt":{"rendered":"

und die Teilnahme an \u201eWeihnachten an der Spree“ (Spreespeicher Event GmbH) \u00a7 1 Geltungsbereich Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten f\u00fcr das Angebot von Produkten und Leitungen (nachfolgend auch einheitlich \u201eProdukte\u201c) der Spreespeicher Event GmbH (im Folgenden \u201eSpreespeicher\u201c), die \u00fcber den betreffenden Online-Shop von Spreespeicher bestellt werden k\u00f6nnen, sowie f\u00fcr die diesbez\u00fcglichen Rechtsbeziehungen zwischen den Kunden […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_props":[],"class_list":["post-1433","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"default","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/comments?post=1433"}],"version-history":[{"count":2,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433\/revisions"}],"predecessor-version":[{"id":2006,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433\/revisions\/2006"}],"wp:attachment":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/media?parent=1433"}],"wp:term":[{"taxonomy":"page_props","embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/page_props?post=1433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}