for the online offer of products and services of Spreespeicher Event GmbH<\/p>\n\n\n\n
These General Terms and Conditions (GTC) apply to the offer of products and services (hereinafter also uniformly referred to as \u201eproducts\u201c) of Spreespeicher Event GmbH (hereinafter referred to as \u201eGans wie bei Oma\u201c), which can be ordered via the relevant online shop of Spreespeicher, as well as to the relevant legal relationships between the customers or those interested in the respective offer (hereinafter uniformly referred to as \u201ecustomers\u201c) and Spreespeicher. Insofar as the Customer acts as an entrepreneur within the meaning of \u00a7 14 of the German Civil Code (BGB), these GTC apply to the entire business relationship that exists with the Customer in relation to this offer and in this respect also to future legal relationships with this Customer, even if Spreespeicher does not refer again to the validity of these GTC.<\/p>\n\n\n\n
Spreespeicher provides its services in connection with the above offer exclusively on the basis of these GTC. Agreements that deviate from the provisions of these GTC must be recorded in writing. Any deviating terms and conditions of the customer are only included in the legal relationship with the customer insofar as Spreespeicher agrees to this in writing. In all other respects, deviating general terms and conditions of the customer are not binding for Spreespeicher, even if Spreespeicher does not expressly object to their validity or inclusion or the customer declares that he only wishes to conclude or execute a contract subject to his general terms and conditions.<\/p>\n\n\n\n
For third-party events for which Spreespeicher offers tickets for purchase, or for participation in such events, the respective organiser's own terms and conditions may apply. Insofar as the terms and conditions of an organiser of such an event contradict the provisions of these GTC, the provisions of these GTC shall take precedence.<\/p>\n\n\n\n
The product offers are non-binding insofar as they merely represent an invitation to the customer to offer Spreespeicher the opportunity to conclude a contract for the purchase of the ordered product by placing an order. The Customer places a binding order and thereby makes a binding offer to Spreespeicher in the aforementioned sense by clicking on the \u201eBuy\u201c button (or the otherwise clearly labelled button in accordance with the legal requirements) to complete the order process. Upon receipt of the customer's order by Spreespeicher, the customer receives an automatically generated and sent e-mail confirming receipt of the order. Such confirmation of receipt does not constitute acceptance of the customer's offer submitted with the order. The acceptance of a customer's offer is made either by an express declaration from Spreespeicher to the customer or with the start of delivery of the relevant product by Spreespeicher to the customer. If the ordered product is a ticket for an event (hereinafter simply referred to as \u201cTicket\u201c), its delivery in this sense is to be seen in the sending of the relevant transaction or order number by Spreespeicher to the Customer.<\/p>\n\n\n\n
Unless expressly stated otherwise in the online offer, Spreespeicher is not the organiser of the events for which Spreespeicher offers tickets for sale via its online shop. Spreespeicher only sells tickets for third-party events as an agent or commission agent on behalf of the respective organiser, who is also the issuer of the tickets for their event. With the purchase of a ticket, a contractual relationship regarding participation in or attendance at the event in question is established exclusively between the - authorised - ticket holder and the respective event organiser. By ordering a ticket for an event organised by a third party, the customer merely commissions Spreespeicher to process the purchase and dispatch of the ticket in question.<\/p>\n\n\n\n
The contract language is exclusively German.<\/p>\n\n\n\n
The prices stated in the product presentation and the order process include statutory VAT. The prices for tickets may exceed the prices printed on the tickets. Any shipping costs and any fees incurred in addition to the ticket price will be shown separately in the shopping basket and in the order summary before the order is finalised.<\/p>\n\n\n\n
The customer will be informed about the payment options available to the customer in relation to their order as part of the product offer and the order process. For the payment methods credit card, giropay, Sofort\u00fcberweisung, paydirekt and SEPA direct debit, the total price of the order, including any fees and shipping costs incurred, is due for payment immediately upon conclusion of the contract. In the case of payment in advance, the total price must be transferred in full to the account specified by Spreespeicher within ten (10) days, unless the customer is notified of a different date. In the case of payment by credit card, the total price of the order is reserved on the customer's credit card when the order is placed (\u201eauthorisation\u201c); the credit card account is actually debited when the ordered products are delivered to the customer. If the customer selects the SEPA direct debit payment method, Spreespeicher reserves the right to obtain a credit check from SCHUFA Holding AG (Kormoranweg 5, 65201 Wiesbaden; hereinafter referred to as \u201eSCHUFA\u201c) as part of the relevant contractual relationship with the customer. Depending on the result of such a check, Spreespeicher further reserves the right not to accept the processing of the order using the direct debit payment method; the option of using other payment methods remains unaffected by this.<\/p>\n\n\n\n
If the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB) (see Section IV. above), Spreespeicher retains ownership of the purchased item until the total price owed for it has been paid in full. In the case of personalised tickets, the transfer of the right arising from the ticket to participate in or attend the event in question is subject to the condition of full payment of the total amount owed for the ticket.<\/p>\n\n\n\n
If the customer is an entrepreneur within the meaning of \u00a7 14 BGB, Spreespeicher retains ownership of the purchased item until all outstanding claims that Spreespeicher is entitled to from the business relationship with the customer have been settled. In the case of personalised tickets, the transfer of the right arising from the ticket to participate in or attend the event in question is subject to the settlement of all outstanding claims to which Spreespeicher is entitled from the business relationship with the customer.<\/p>\n\n\n\n
The security rights to which Spreespeicher is entitled under the above provisions are transferable to third parties.<\/p>\n\n\n\n
The Customer may only offset claims of Spreespeicher with his own claims if his claims are undisputed or have been legally established. This only does not apply if the Customer's claims are payment claims to which the Customer is entitled on the basis of the same contract on the basis of which Spreespeicher asserts claims against the Customer as a result of a defect in the services provided by Spreespeicher for which Spreespeicher is responsible.<\/p>\n\n\n\n
In accordance with Section 312g (2) No. 9 BGB, there is no right of cancellation for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision of services. As our events take place on fixed dates, the right of cancellation is excluded.<\/p>\n\n\n\n
The use of tickets for advertising or marketing purposes (e.g. as prizes for commercial competitions or other prize draws) and the resale of tickets in the areas of the event venue covered by the organiser's domiciliary rights are only permitted with the prior consent of the organiser of the event in question.<\/p>\n\n\n\n
If the customer violates special conditions for the purchase or use of a ticket, which were pointed out to him before placing his order, in particular in the context of the relevant offer in the online shop (e.g. limitation of the number of tickets per customer, prohibition of resale, etc.), or if the customer undertakes to circumvent such conditions (e.g. by using several user profiles and the like), Spreespeicher is entitled to unilaterally cancel the affected order, even if the customer has already been provided with a transaction\/order number for this order, i.e. unilaterally. Spreespeicher is entitled to unilaterally cancel the order in question, even if the customer has already been provided with a transaction\/order number for this order, i.e. to unilaterally withdraw from the contract for the customer's order in question. Such a \u201ecancellation\u201c can also be declared implicitly by Spreespeicher by refunding the payments made by the customer for the order in question. Spreespeicher's right of cancellation is subject to the provisions of \u00a7\u00a7 346 ff. BGB apply to the exclusion of those of \u00a7 350 BGB.<\/p>\n\n\n\n
Sub-areas subject to authorisation
Individual event components, in particular VIP areas, floating pontoons or heated tents, are subject to official approvals (e.g. by the Berlin Senate or district authorities), over the granting of which the Organiser has no influence. If such official approval is not granted or is revoked, the organiser is entitled to cancel the affected event components and associated ticket categories (e.g. VIP tickets). In this case, a full or partial refund of the respective ticket price will be made. Further claims - in particular compensation for damages or reimbursement of travel and accommodation costs - are excluded.<\/p>\n\n\n\n
Cancellation of individual opening days due to weather warnings
The organiser reserves the right to cancel individual event days in whole or in part in the event of official storm warnings or weather-related hazards (e.g. storms, icy conditions, heavy rain) if the safety of guests or staff cannot be guaranteed. In this case, the ticket price for the day in question will be refunded in full. In this case too, any further liability - in particular for consequential damage or compensation for travelling or accommodation costs - is excluded.<\/p>\n\n\n\n
If goods are delivered with obvious transport damage, the customer is requested to complain about such defects immediately to the deliverer and to contact Spreespeicher as soon as possible in order to support Spreespeicher in asserting its rights in this regard against the carrier or the transport insurance company. If the customer fails to make a complaint or contact Spreespeicher in such cases, this shall have no effect on the customer's statutory warranty rights.<\/p>\n\n\n\n
The limitation period for warranty claims is one year. This does not apply to claims to which the customer is entitled due to damages resulting from injury to life, body or health or from the breach of a contractual obligation, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer may regularly rely (so-called \u201eessential contractual obligation\u201c or also \u201ecardinal obligation\u201c), as well as not for claims due to damages caused intentionally or through gross negligence or fraudulently concealed defects.<\/p>\n\n\n\n
If the customer is an entrepreneur, the inspection and complaint obligations pursuant to \u00a7 377 of the German Commercial Code (HGB) shall apply to him.<\/p>\n\n\n\n
Spreespeicher is liable without limitation under the Product Liability Act, for damages caused intentionally or by gross negligence, for fraudulently concealed defects, for damages incurred by the customer from the breach of an assumed guarantee and for damages resulting from injury to life, limb or health.<\/p>\n\n\n\n
In cases of simple negligence, Spreespeicher is liable, except in the cases described in the preceding paragraph, only to the extent that an essential contractual obligation (see above under VIII., 1.) has been violated; in these cases, however, the liability of Spreespeicher is limited to the amount of damages foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected:<\/p>\n\n\n\n
Spreespeicher is not responsible for the accuracy, completeness and timeliness of the information and details provided to Spreespeicher by third party organisers; this only applies if Spreespeicher was aware of the inaccuracy or incompleteness of the information or details in question.<\/p>\n\n\n\n
The above liability regulations apply equally in favour of the employees, organs and vicarious agents of Spreespeicher.<\/p>\n\n\n\n
The entire legal relationship between Spreespeicher and the customer and any legal disputes arising from or in connection with this shall be governed exclusively by the law of the Federal Republic of Germany. This does not apply only insofar as consumers with habitual residence in a state of the European Union outside the Federal Republic of Germany can always invoke the consumer protection regulations of their country of residence.<\/p>\n\n\n\n
If the customer is an entrepreneur within the meaning of \u00a7 14 BGB, the sole place of fulfilment for delivery, performance and payment is the registered office of Spreespeicher.<\/p>\n\n\n\n
If the customer is a merchant or does not reside in Germany, the exclusive place of jurisdiction for all legal disputes arising from or in connection with the legal relationship between the customer and Spreespeicher is Berlin.<\/p>\n\n\n\n
From 15 February 2016, the European Commission will provide a platform for online dispute resolution here. Spreespeicher is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Status 07 August 2025<\/p>\n\n\n\n
<\/p>","protected":false},"excerpt":{"rendered":"
\u200bf\u00fcr das Online-Angebot von Produkten und Leistungen der Spreespeicher Event GmbH \u00a7 1 Geltungsbereich\u200b Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten f\u00fcr das Angebot von Produkten und Leitungen (nachfolgend auch einheitlich \u201eProdukte\u201c) der Spreespeicher Event GmbH (im Folgenden \u201eGans wie bei Oma\u201c), die \u00fcber den betreffenden Online-Shop von Spreespeicher bestellt werden k\u00f6nnen, sowie f\u00fcr die diesbez\u00fcglichen Rechtsbeziehungen […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_props":[],"class_list":["post-1433","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"default","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/comments?post=1433"}],"version-history":[{"count":1,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433\/revisions"}],"predecessor-version":[{"id":1434,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/pages\/1433\/revisions\/1434"}],"wp:attachment":[{"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/media?parent=1433"}],"wp:term":[{"taxonomy":"page_props","embeddable":true,"href":"https:\/\/www.weihnachten-an-der-spree.de\/en\/wp-json\/wp\/v2\/page_props?post=1433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}