Information for visitors / ticket holders
Dear ticket holders,
To make the event and evening as enjoyable as possible for you and the other guests, here is some important information.
Please share the link with your friends and colleagues who will also be attending the christmas market with you.
Admission
Admission is between Stralauer Allee 2 and 3, directly between Spreespeicher and the nhow Hotel Berlin.
-
Valid ticket with QR code for each participant
-
Please show us the QR code on your printed or digital ticket. Each participant needs a QR code.
-
Admission for VIP tickets
There are a total of 4 admission queues. Admission for VIP tickets is on the right-hand side and is signposted.
Cashless deposit system / zero waste
You will receive two deposit tokens at the entrance. The following applies to beverage orders: To order a new beverage, you need either a deposit token or a cup. When you order your first meal, exchange your second deposit token for crockery and cutlery, which can be returned to central return points.
When you leave the christmas market, we will need your deposit tokens back. We will charge 2 € for each missing token (a total of 2 tokens for 4 €).
Parking and arrival
There are no parking spaces on the premises. The parking spaces on the premises are all rented out and vehicles will be towed away.
Please use the surrounding parking garages (UBER Arena, Contipark, East Side Mall, nhow Hotel) or the parking zone opposite on Naglerstraße/Ehrenbergstraße.
Temporary waiting times
Experience in recent years has shown that there may be short waiting times at some of the huts (e.g., for pulled pork burgers or, later on, crêpes). Experience has shown that this is particularly the case shortly after admission times on the hour. We adjust our offerings and the size of the huts every year in an effort to further reduce waiting times.
We ask for your patience and recommend that you look for another hut with a significantly shorter line for 10-15 minutes in the meantime. The peak times are actually always of very short duration.
Bad weather
Like other christmas markets, our christmas market takes place outdoors. Please remember to wear appropriate clothing and bring umbrellas. Rain ponchos and umbrellas are also available for purchase at the entrance.
Exhibitors / Handicrafts
Every day, there are different small local vendors selling handicrafts and jewelry at the christmas market. If you are still looking for the perfect gift, be sure to bring some cash with you. We only have a total of three exhibitor spaces on the grounds, which are conveniently located for you.
Restrooms
The toilets are located at the entrance and at the ends of the christmas market. The toilets can only be reached via stairs.
The grounds are not barrier-free.
Due to the structural conditions of the listed grounds, the Christmas market is not barrier-free. In order to enable people with limited mobility to visit, we ask that you register in advance using the following form.
Games
There are several games at the market for everyone to enjoy together. In addition to the two curling lanes, the following attractions are scattered throughout the market: log nailing, High Striker, XXL Jenga, and XXL 4-Wins.
Consumption of marijuana/cannabis
We would like to point out that smoking cannabis on the grounds of the Christmas market is not permitted. Our Christmas market is a place for the whole family, where we want to create a festive and cozy atmosphere for everyone. However, the smell and effects of cannabis can impair the well-being of our guests—especially families with children.
We thank you for your understanding and respectful behavior towards other visitors. Together, we can make the Christmas season a wonderful and unforgettable experience for everyone.
Frequently asked questions & contact form
Here you will find our frequently asked questions.
Please share the link with your friends and colleagues who are also visiting the Christmas market with you.
